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Subscribers: how to log-in to the Prospect website and app

If you are not yet using your subscription access to the Prospect website and app, make sure that you start today. It really is very simple-our archive of articles on the website stretches all the way back to 1995 and the app is a great way to read Prospect on the go.

1. How to create a password

If you ordered your subscription through the Prospect website, you will have been required to create a password as part of the purchase. If this is the case you already have everything that you need to log in to the website and app using the email address and this password.

If you did not create a password when purchasing your subscription you simply need to register using the following steps-it is an easy process and will give you everything you need to access the Prospect app and website.

  1. Go to https://prospect.subscribeonline.co.uk/login to register your subscription
  2. Enter your webID (found on your welcome communication, renewal letter, and above your name on the address sheet that comes with your issue)
  3. Enter your surname and your email address
  4. Create a password. Please make sure that the password meets the criteria outlined on that page

This password is then linked to your Prospect subscription which you can use, in conjunction with your email address, to manage your subscription online and log in to the Prospect website and app.

2. How to log in to the Prospect website

To log in to the website, you will need to create a password as detailed in section 1.

Follow the steps below and you'll have access in just a few minutes.

  1. Click 'Login' on the black bar at the top of www.prospectmagazine.co.uk
  2. Enter the email address that is registered on your subscription
  3. Enter the website password that you created when subscribing, or created when registering (as above)

If you have created a password but do not know it, please follow these alternative steps.

  1. Click 'Login' on the black bar at the top of www.prospectmagazine.co.uk
  2. Click 'Forgotten password?'
  3. Enter the email address that is registered on your subscription and your surname
  4. An email will be sent to you, check your inbox for it
  5. Follow the link in the email and create your new password
  6. Click 'Return to login'
  7. Enter the email address that is registered on your subscription
  8. Enter the new password that you have created

3. How to log in to the Prospect app

To log in to the app, you will need to create a password as detailed in section 1.

  1. Download the Prospect app from the App Store or Google Play (depending on whether you use IOS or Android)
  2. Open the app
  3. On an iPhone or iPad tap the cog icon (Options), on Android tap the menu button (usually 3 horizontal lines)
  4. Tap ?Login / Register
  5. Tap 'I have a subscription from the publisher'
  6. Enter the email address that is registered on your subscription
  7. Enter your password for your subscription that you created upon subscribing/registering Please note: subscribers using IOS may find that the first letter of their email address or password is automatically capitalised. The system is case sensitive. If the first letter of your email or password is capitalised when it should not be, please go back and amend it before attempting to log in.

If you do not know the email address associated with your subscription or have any other problems logging in, please contact our Customer Services Team on prospect@servicehelpline.co.uk or +44 (0) 1795 414957.

We hope that you will use our whole digital package to get the very best out of your subscription.